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Faqs

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We offer high-speed broadband internet services for homes, businesses, and enterprises. We also provide custom networking solutions, leased lines, and fiber-optic connections.

You can apply online through our website or call our customer service. A representative will guide you through the installation and documentation process.

We have a variety of flexible plans based on your usage and speed requirements. Visit our [Plans & Pricing] page for full details or contact our sales team.

Installation typically takes 24–48 hours from the time of booking and document verification, depending on your location.

Yes. Our support team is available From 9 am to 7 pm to assist with any technical or billing-related issues. You can reach us via phone, email, or live chat on our website.

Try restarting your router. If the issue persists, contact our support team. We also provide a self-help guide and status dashboard on our website.

Absolutely. You can request a plan change anytime via our customer portal or by contacting our support.

Yes, we offer static IPs as an add-on service for business and enterprise plans.

Most of our plans are unlimited with a Fair Usage Policy (FUP). The speed may reduce after a certain threshold. Check individual plan details for specifics.

Yes, we accept online payments via UPI, credit/debit cards, net banking, and wallets through our secure payment portal.

You can log in to your customer dashboard to view real-time usage, invoices, and payment history.

Yes, temporary suspension is allowed on request for a minimum duration. Suspension charges may apply.

We prioritize high-speed, reliable connectivity with personalized customer support and cutting-edge fiber infrastructure, ensuring a seamless experience.